Have a question or running into a problem with PIXBIBLE? Check the frequently asked questions below first, and if that doesn't help, reach out by email.
Contact us
Email us at dksk1234234@gmail.com. We usually reply within 2–3 business days.
To help us resolve your issue quickly, please include your device (e.g., Android/iPhone), the app version, and the screen where the problem occurred.
Frequently asked questions
I forgot my password.
We collect your email at sign-up, and you can tap "Forgot password" on the sign-in screen to receive a reset link at that email.
If you signed in with Google or Apple, you don't have a separate password — just use "Continue with Google" or "Continue with Apple."
My memorization progress isn't being saved.
Progress and grade records are saved to your signed-in account, so make sure you're signed in.
An unstable network can delay syncing. Check your internet connection and restart the app.
Can I continue my progress on another device?
Sign in with the same account on any device and your memorization progress and bookmarks will carry over.
I want to delete my account.
Delete it directly in the app via Settings → Delete account, or follow the steps on the Account Deletion page below.
I found a bug or have a suggestion.
Let us know anytime at dksk1234234@gmail.com. We do our best to address reports in an upcoming update.